Trafalgar Freehouse, South Wimbledon

What Getting Better fails to mention is the extremely rude behaviour that caused the reaction from the 'local' in question. I saw the incident and had I felt the need to intervene I would have done so. I believe that both I and the customer concerned are owed an apology in this matter. I am, once again, surprised that personal and offensive comments are not being picked up by BITE. This site should not be used for airing personal grievances, especially when they are not supported by the facts of the case. If Getting Better would like to discuss this matter with me I am available both in the pub and on e-mail via the pubs website. I am, however, grateful for the positive comments about the Traf and the Beer. Constructive reviews and comments on any pub are what BITE should be about. David - Landlord.

6 May 2009 14:25

Trafalgar Freehouse, South Wimbledon

Maybe I can be of help to Slerpy. I am the Landlord of the Trafalgar Freehouse. Firstly thank you for the feedback.
There were different colours on later copies of the beer list. This was done in response to feedback on Day one of the festival. We had two bars. One inside the pub and one out. Some beers were on inside the pub and most in the outside bar. I had printed the beer list alphabetically by brewery. This meant that it was not immediately clear which beers were inside and which were out. The solution was to highlight those inside in another colour with a note stating whether this. In addition we had a number of extra beers (not on the original list). I added these to later lists and highlighted them so that people could clearly see that new beer was available.

Slerpy is clearly an observent person... He will have noted that my pub is very small. Certainly too small to carry a huge (an expensive) amount of extra glassware to be used once or twice a year. South West London CAMRA (who are always extremely supportive) kindly lend me glasses for my festivals. As they pay for and own the glasses it is only right that they should charge me a deposit on them. Slerpy clearly not an experienced festival goer so may not know that many people like to take festival glasses home as a souvenier and of course some do get broken. I pass on the charge of replacing any glassware not returned to me. This is common practise at CAMRA festivals and I've no doubt at festivals where a similar arrangement to mine is in place.

I would like to thenk SWL CAMRA for their continued support for the Traf and the other excellent local real ale pubs such as the Sultan and the Princess of Wales - it is greatly appreciated by us all, I'm sure.

Also thanks to all of you who came to my festival - your many fantastic comments meant a lot to my team. David

1 Nov 2008 11:54