Spaniards Inn, Hampstead Heath

i went for lunch at this pub today and was thoroughly disgusted by all aspects of this pub. obviously customer service is not their strong point. spent 10mins waiting to be served,due to one member of staff putting away glasses one by one(why?)didnt have the food that i wanted to order,so attempted to order a drink,pt of diet coke(sorry mam we dont do pts of diet coke)couldnt and still cant get my head round this but quickly left and enjoyed a sunday roast elsewhere vowing never to return.who runs this pub ?they are obviously in the wrong industry

26 Jul 2009 21:17