The Leather Bottle, Cobham

Slow service, rude staff (though not all I might add), mediocre food at expensive prices. When manager was approached to complain, recieved a shouting at in front of the dining room and asked to leave instead of behaving in a reasonable and polite way. If you go to the leather bottle be warned, they will not and cannot deal with criticism which sums up the customer service skills on display here!

21 Oct 2009 14:01