The Horse and Groom, Streatham

I watched the Carling Cup final here (24/02/08), arrived in good time to find a table, and ordered a pint and food half an hour before kick off. Even before most of the crowds had arrived I had to wait 15 minutes to get served because only one of three tills was working. The staff were also slow and didn�t seem to speak English very well. My food didn�t arrive �til 15 minutes into the first half of the match (45 mins after I�d ordered it) and it was wrong. I asked for it to be changed and it took another half an hour and three requests for it to reappear. Finally, when it arrived midway through the second half it was wrong again. All in all, I would say it was probably the worst pub experience of my life. Not only did it take an extraordinarily long time to get served drinks and food, but the staff were unhelpful, incompetent and unapologetic. If you want to get pissed off rather than pissed, this is the place for you.

28 Feb 2008 10:49