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The George, Brighton

Once upon a nice pub with a beer garden, The George has apparently now become a petty, rude and homophobic pub with new management.
We went there with a group of about 15 and later at night, when the pub was less than half full, we asked the manager if he could turn down the loud, horrible music and he said it's company policy. When we told him it's bad customer management he insulted us by saying we have been there for a while and not getting many drinks and that I should go home if I want a lime cordial and soda water. Out of the 15 people only 2 had soda&lime cordial and the rest were drinking alcoholic beverages and two people had dinner. When we said we're leaving the manager acted very rude and directed homophobic insults, justifying it by saying he can say it as he's gay.
I have never seen such a bad customer service and will never step in this pub under the current management.
The Great Eastern across the street is much more friendly.

4 Dec 2010 01:36

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basakina has been registered on this site since 4th December 2010