The Crown, Egham

Boo hoo

7 Apr 2011 18:42

The Crown, Egham

ok right; I was not ;drunk; this was posted in the morning, after reading these comments, I was, and still am annoyed, the staff are lovely no matter what, they are kind, they care, and people who come in get on well with them, and also Steve, I did not know this 'unbaisedofegham' was yourself, however, I am not a muppet who can use a microwave, I am a qualified chef and done my collage course's in catering, we are a volume pub, so the food, yes is pre-prepared, as are all of the volume sales pubs, however the food we have I still believe, for a volume pub ( as I said I am qualified, and have done a range of 'fresh' cooking, so to speak) is still far superior to other pubs in the same market, now if you want to send my opinions off to head office, please be my guest, I have never heard of any body being sacked for having a view they believe is correct, and will stand by them, when needs be, if you don't believe the service is good, and you find certain things negative , then why keep coming in?

This pub is a good pub, we work hard and like to represent our company as best we can, the people are good , the work we all put in is good and all in all we have a great trade, and we want to keep that upstanding.

Now the manager , he has not allowed me to comment on this and I have done this off my own back and will take what repercussions that follow ( if any, like I stated before, I have never heard of anyone being sacked or fired for an opinion)

Also, I don't take kindly to insults regarding my work load or how I do my job, i love my job, I take great pleasure and pride in making sure I have served the food to the best of my ability, I love my kitchen and how I take care of her, what or how I cook is irrelevant, the fact I care about what I send out to the public is important, I don't really care if people disagree or indeed, agree with the food they have in front of them, I know I have really tired, because on like most chefs (yes I said chef, because I am) in the volume sales side of things, I really do give a dam and wont send anything out that i am not happy with, and I have high standards in- relation to what I can achieve with the products I have at hand. I do not believe I am in-charge, I am just another employee for the company, but it is a company I like and I am proud to represent.

I am sorry if I have 'offended' anyone by my previous comment, however, I still stand by what I said and, I will continue to do so.

28 Feb 2011 00:49

The Crown, Egham

righty ho, where do I start.

number one the staff are not untrained, we are a managed house so there for we have to train, so 'unbiasedofegham' with all due respect get stuffed, number two we do not use drip trays to serve customers, that's a despicable claim and one you should be ashamed off, number three; I believe I know who a few people are who come on the site also come to the crown on a daily basis , but seem to want to hide who they are, well I wish you had the minerals to say who you are, for example, my name is Ben, i'm kitchen manager at the crown, and id love it, if instead of being two-faced and bitching about the pub and people I love , you would have the nerve to do it to our faces, so I ask all of you who I believe I know, if you have a problem with the pub, come say it to me face and stop hiding behind a mask on here.
In addition to this, the bar staff who work there, are not just mindless 'untrained' students, they all try their best to make sure every customer need is satisfied, it gets busy at times and so you have to give them credit, i have worked the bar and its not easy at busy times.

so in short if you don't like it, sod off and drink somewhere else.

25 Feb 2011 11:20