The Oak On The Green, Bearsted

I have just had the worst meal of my life. I have been going to the Oak on the Green since it opened and it used to be great, mouth watering steaks, really good home cooked food. However over the last few years it has got worse and worse and the last few times I have been we have not paid for all or part of our meal for various reasons. When we got there tonight it took them 5 minutes to acknowledge us waiting at the bar for our table - despite the manager looking up at us from his paperwork several times. The service was slower than if the food had been delivered from Scotland. My Fathers steak was well done not medium well and almost cremated it was so crispy, when we complained the waitress said it was have that or wait 30 mins for another. All in all it took 90 minutes to get our main courses. Then no one came to check how our meals were and it appeared we had been forgotten about. We sat and waited and waited and in the end we actually called the pub to get our bill on our mobile phone - they bought the bill over 15 minutes later with no apology and with the steak we complained about and someone elses drink bill added on. All I have to say is if you want lousy service, waitresses with attitude problems, food that isnt what you ordered and is just frozen food reheated then go to the Oak, if you want something better then go to McDonalds.

4 May 2008 22:08