The Mitre, Knaresborough

Unfortunately we had a really bad experience at The Mitre - despite being staying there as repeat customers and our party spending several hundred pounds in the brasserie during our stay....
We were 6 of a large party up in Knaresborough for my niece's christening - so it was a celebratory weekend, and we had invited around 15 people other guests (who were staying in other various B&B and guesthouses).
First the good - great beers and comfortable stylish rooms. Food not excellent, but decent enough.
The bad - service was terrible. We were spoken really rudely by both the manageress and her assistant manager, who wouldnt even hear out our complaints. It really put a dampener on our weekend unfortunately.
Beer is good here, so perhaps if that's all you're heading to The Mitre for then you'll escape without having to deal with the unhelpful, rude and inexperienced staff as mentioned above (one young guy behind the bar over the weekend was lovely, so we had no gripe with him!).
But I wouldn't bother eating here, and I definitely wouldn't recommend staying overnight here, as you'll get a much warmer welcome elsewhere in Knaresborough.

17 Nov 2009 14:10