The Rose and Crown, Mayfair

AVOID! AVOID! AVOID!

Recently visited this poor excuse for a pub and the staff were so incredibly rude I was left quite shocked. I was reminded several times by the lady behind the bar serving me that it was her day off and she shouldn't even be here today, and as if by my asking for a round was just adding to her misery. To then treat paying customers with such contempt when her issue is with the manager (i'll get onto him!) is just unacceptable.

I think the manager has an issue with "young" people. I'm 29 (probably look closer to 19 - thanks mum and dad!) The pub started to get a little busy and he was bring plates back and forth to various tables. Several times we were "greeted" with a sarcastic "Excuse me", a grunt, then a tut and a condesending shake of his head, as if standing in the middle of a pub chatting was the most ridiculous thing to be doing. When greeting more senior clientelle he was actually quite polite so i'm not what his issue was.

Needless to say we didn't stay for a second pint. Shame the rating on this site doesn't have minus points!!!

22 Jul 2006 11:16