The Rose and Crown, Fletching

A great choice of food and the staff are so friendly and attentive. I give it 10 out of 10 for customer service.

16 Jun 2008 19:39

The Snowdrop, Lindfield

I agree with Marie81 I think that Lazerinie and Bunnygirl are the landlady especially as they have posted comments on the same day within half and hour of each other. How does Bunnygirl know what was said to different members of staff that night, was she listening into peoples conversations?? My friend was also given an incorrect telephone number and email address when wanting to complain to the Brewery. I think that the landlady has a lot to learn about customer service. Shame really as this used to be a loveley country pub with good food. However, I wouldn't recomend it to anyone now.

15 Jun 2008 19:40