The Woodman, Highgate

I have to agree. I too have lived in Highgate for a few years and used to love the Woodman pub. I work just up the road as well and so my colleagues and I have always chosen to go there for functions, after work drinks etc.

The management used to be polite, they knew their locals and they paid attention to what was going on around them. They have since been replaced by the moodiest and rudest staff I have ever seen. They expect you to tell them who is next at the bar. The women serve the men first no matter how long you have been waiting. The food has taken a nose dive and on the two occasions I have complained, the response was absolutely nothing. Not even an apology � I even once sent food back untouched and was expected to pay for it. Utterly ridiculous.

They have a good spot for the footie, but I fear once the football is over, they will lose a lot of custom. I for one don�t plan on eating in their again. With pubs a plenty in Highgate and Muswell hill, I don�t need the aggro � I just come out of there wound up. It has made me so mad I am writing this!

Change your management, get better food and have a decent customer service policy!

25 Jun 2010 13:41