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Peacock Inn, Kettering - pub details

Address: 7 Lower Street, Kettering, Northamptonshire, NN16 8DH [map] [gmap]

Tel: 0871 951 1000 (ref 9874) - calls cost 10p per minute plus network extras

Nearest train station Kettering (0.5 miles)

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> Current user rating: 4.2/10 (rated by 6 users)
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other pubs nearby:

Three Cocks, Kettering (0.1 miles), Bar Qubano, Kettering (0.1 miles), Bar Sun, Kettering (0.1 miles), Earl of Dalkeith, Kettering (0.1 miles), Xtra, Kettering (0.1 miles) - see more nearby pubs

 

user reviews of Peacock Inn, Kettering

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 9 shown - see all reviews

Went in the Peacock on Wednesday 4th January 2011, at around 11.00am it was not busy. We decided to have a 2.19 breakfast. Husband ordered it and we waited.
25 minutes later the chef arrived at our table he practically threw the plates on the table which were cold as was the sausage and the bacon. We asked him to put it right so he took them away and 10 minutes later the same breakfasts arrived (we know this because my husband cut the sausages in half).
The bacon and sausage was now warm but cremated the bacon was like cardboard and the egg was solid the grilled tomato was black. It was all horrible and inedible. By now we had had enough so I wheeled myself to the bar (I am a terminally ill cancer patient who cannot walk) where the manager was standing. I asked if he was the manager and could we speak to him at our table. He immediately got stroppy and accused me of being aggressive. He said he would deal with it in a minute, when he came over to the table he refused to give us his name or the name of the brewery who owned the pub. He said that it is a free house and the owners name is above the door we were to look at that on the way out.
He did not want to listen to our opinion he was clearly not someone who liked to be criticized and had no customer liaison skills.
He claimed that all of his food is cooked on a griddle that is why the tomatoes and the rest of the breakfast was black and burnt?. My husband pointed that having been in the army for 33 years this is not the way to cook a breakfast. His reply to this was 'well you are not in the army now'! He was the most impolite, uncompromising and not very presentable manager of a public house we have ever had the misfortune to meet. He was not prepared to listen to our complaint and used his power as manager to ask us to leave not before my husband demanded a refund for the breakfasts which he did give us. He then told us never to come to his pub again and escorted us to the door, me a lady in a wheelchair!! Needless to say it is a place to avoid. The whole experience upset me greatly we do not go out much in fact we had been to the hospital in Kettering and just wanted a quiet drink and food.
spring20 - 4 Jan 2012 16:52
My mother and I stopped off for a well earned drink and meal, and what a surprise was in store for us!! When we entered the pub it was a busy Saturday afternoon we ordered two meals and a bottle of wine and had change from 20!! The food was delivered to our table very promptly and was superb. Even though it was very busy pub it was very clean as observed by my fussy mother. A thumbs up to the staff at the Peacock. We wll return.
Lucylouie - 9 Oct 2011 22:23
I feel ebbies as he is a very scarey man!
tigresslouise - 5 Jan 2011 14:27
This has got to be the worse place i have ever visited! I went with my 2 sisters 1 of which is heavily preganant the other had her baby with her... we walked in and asked if it was ok to have children inside and they said yes as long as you order food... while we was takin a look at the menu the lady asked if we was ordering or not.... (give us a chance SHEESH) once our food had arrived my sister had an extra bowl of chips (which she did not order and was charged for) so we called the lady over and said we had not ordered them... her reply was... well you would have been charged so we said well can you refund us please we dont want them... she came back saying please dont shoot the messenger but the manager said no... so my heavily pregnant sister went to speak to him... next thing you know he slamming the chips onto the bar shouting at her... he then comes around from the bar and gets rite in her face... so i jump to my feet and get a facefull of abuse also! THIS PLACE IS DISGUSTIN! customer service is appauling and the food is NOT nice either! new managment is NEEDED!!!!!
tigresslouise - 5 Jan 2011 14:24
I second that! The food is indeed revolting! God knows what processes are involved in 'cooking' it!

''Thats one hell of a sentence Ellies!'' Ha ha! love it!
Red_Monkey - 25 Aug 2009 16:32

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