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Blue Boar, Hay On Wye - pub details

Address: Castle Street, Hay On Wye, Hereford, Herefordshire, HR3 5DF [map] [gmap]

Tel: 0871 951 1000 (ref 35625) - calls cost 10p per minute plus network extras

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> Current user rating: 4.3/10 (rated by 21 users)
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other pubs nearby:

Wine Vault, Hay-on-wye (0.0 miles), Swan at Hay, Hereford (0.1 miles), Kilvert's Hotel, Hay on Wye (0.1 miles), Three Tuns, Hay on Wye (0.1 miles), Rose and Crown, Hay on Wye (0.1 miles) - see more nearby pubs

 

user reviews of Blue Boar, Hay On Wye

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 19 shown - see all reviews

Well where do I start- firstly we ordered food sat down at our table, only to be told 10 mins later that they had in fact run out of the fish- no probs we’ll order something different.
Secondly I was eating my food (which I was quite enjoying) to find a wedge of lemon rind within my jacket pot with cheese & beans (no big deal).
Thirdly my partner was happily enjoying his 2nd choice of meal Pie&veg ... saved the last few veggies to mop up the delicious gravy with- to then find a bright blue ?plaster stuck to the mange-tout.
When I spoke to the waiter about this and he apologised he said he would take a starter off the bill which I said no as I was happy to pay for the food we ate and enjoyed. Please could I speak to the manager I asked.
Out comes a young man a in a black chiefs uniform .... quite confrontational from the start.
We end up having quite a heated argument in front of the other diners, I step outside to speak to my partner and he gets his phone out to call the police. I have never been so mortified in all my life. He then accused me of planting the blue piece of blue ?plaster as it didn’t fit with their set up? And all he kept saying was “well he ate all his food, so couldn’t have been that bad” again back & forth and round & round we go- yes i reiterated... it was his last mouthful that he found it on.

I left the Blue Boar pub feeing embarrassed, angry and extremely upset that somebody could treat there paying customers in such an awful manner. I stepped outside and burst into tears as I have never been in such a confrontational situation about a meal.

We have had a lovely few days visiting your quaint little village and have been recommending the area to all our friends to visit- I SHALL NOT BE RECOMMENDING THIS PUB.

Teddy.2018 - 4 Jul 2018 21:15
I wasn't intending to visit Hay-on-Wye. But with 2 of my planned pubs closed, we had the opportunity to try 2 in this touristy town, with a nice castle. The Blue Boar was fairly quiet. The landlord/chef was at the bar conversing with a local. He seemed to know what he was talking about in regards to food. 4 ales were on - Timothy Taylor Landlord, Sharps Doom Bar, Greene King IPA & Brains The Rev James. Dunkertons Organic cider was available too. A good pub.
blue_scrumpy - 19 Sep 2016 20:34
Only ever been in during the day when the accent seems to be more on food than beer, which is reflected in the clientele who are almost exclusively young families or coffin dodgers. The food is tasty enough if a little on the skimpy side. Staff are efficient but impassive. No complaints about the beer - Bass and Doom Bar were both excellent.
Kenny260556 - 3 Jun 2014 21:33
I have been visiting this pub for many years, sometimes with children but the staff have always been helpful and the food has always been very good. It is always my choice for food in Hay.
Saffy12345 - 18 Jun 2013 17:08
3.8 rating.... I am staggered. Very nice looking pub on main street. Only went in for a pint after a great walk.... The fella behind the bar was friendly, laughing as we joked about his display cabinet of cakes..... Maybe it was the walk, but the tt lanlord was the best I have had outside skipton. Would love a pub like this in my town. Maybe my 8 rating will beef up the score a touch.
Mappiman - 8 Apr 2013 18:29

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