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The Plough, Coldharbour - pub details

Plough

Address: Coldharbour, Dorking, Surrey, RH5 6HD [map] [gmap]

Tel: 0871 951 1000 (ref 3010) - calls cost 10p per minute plus network extras

Nearest train stations Holmwood (1.5 miles), Ockley (2.6 miles), Dorking West (3.9 miles)

Pub facilities/features:

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> Current user rating: 4.4/10 (rated by 113 users)
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other pubs nearby:

Stephan Langton Inn, Abinger Common (1.7 miles), Dukes Head, Beare Green (1.8 miles)

 

user reviews of the Plough, Coldharbour

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 163 shown - see all reviews

Another successful visit. It has now been a few years since I had negative comments to post about the Plough (apart from the prices). The Biddendens cider was in good condition (just as well at £4.90/pint). The service was prompt and unremarkable.
jgurney1 - 18 Feb 2015 20:56
After reading the reports I was expecting the worst. However the house brewed beers were ok (and Biddenden traditional cider) and the food as well. The young lad serving was courteous and helpful. One of the beers ran out, but he washed the line through and put a new cask on. It's a bit quirky and thank goodness for that.
Steamer1 - 24 Sep 2014 21:42
A few years ago I was a regular here drawn by the home brewed beers, for whatever reason this pub started to go downhill,the service was always slow. I hadn't visited the place for a while but from former greatness this pub is still traveling south.Still the Surrey Oaks was really great and I spent my money there.2/10 in fairness. The demand that tradervic mentions is only driven by this pub being isolated and close by Leith Hill, lots of people go to the Surrey Hills and the tower but very few make the journey to drink awful beer, i brew much better in my kitchen.
slerpy - 9 Oct 2013 17:46
Fairminded's view is accurate, unlike the longwinded benzo - who seems to want to rearrange the place and give advice! And also, to type on behalf of fellow hill walkers.

Many, like me would not agree; this is a fine pub in a great location - with good food, service and beer. Like most busy pubs, it is not perfect - but the same management, quite rightly, have run this pub very successfully for many years now.


Their way......

Over this Bank Holiday, all could see the obvious and great demand for this well run establisment which can afford to say 'no, that's not available today, sorry' - when it suits the pub and/or its army of customers.


tradervic - 5 Jun 2012 18:35
Well, I'm a new user, and you might treat me with scepticism, but I went to the Plough on Saturday and it was great. A really nice pub with great customer services.

I jest.

I was recently driving through the Surrey Hills on a lovely warm weekend. I saw the sign for the Plough Inn which said that it was a microbrewery. Being a real ale enthusiast, I thought this was great. I'd stumbled across a little gem.

Then I walked into the pub. There was no one there at all. I had to wait for about 4 minutes until a lady (presumably the landlady) appeared from the kitchen.

I wasn't sure which ale to choose as none of the labels for the real ale had a description. After asking the landlady I had a pale ale.

It was not well kept beer. It was very still and flat. Not in the sense that it lacked carbonation, just that it was badly kept and had no body. It didn't taste nice either.

The drinks were not cheap, neither.

What really stuck out for me was the appalling customer service on display. Having to wait ages to be served in an empty pub was a novel experience, but it was the hostile attitude of the landlady that really put me off.

Whilst being served she started really moaning angrily about people coming in only to use the toilet.

I was hungry, but the food was quite highly priced and there was an overly formal dining area which seemed like a relic of decades gone past, rather than a either a good old traditional pub or something more contemporary. I decided against the food and sat in the beer garden. There were about 4 other people there. I think the emptiness of such a quaint pub in such an idyllic location, on a very busy hot day, spoke volumes.

All in all, I had high expectations of this pub and left very disappointed. I could get over the bad beer, if the service had been friendly, or even courteous.

I see from reading other people's comments that moaning about passers by using the toilet is a common theme. In response to that I would say this... These people are a captive market. They are probably put off by one or more of the following things:

- Having to wait ages to get served
- Highly priced food
- Hostile attitude to customers
- Ill conceived formal dining area. ( Do you really think Hill Walkers want to sit in a formal dining area?)

P.s. I love bathams.
benzo - 28 May 2012 22:28

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