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The Prince of Wales, Esher - pub details

Address: 48 West End Lane, Esher, Surrey, KT10 8LA [map] [gmap]

Tel: 0871 951 1000 (ref 2972) - calls cost 10p per minute plus network extras

Nearest train stations Hersham (1 mile), Claygate (1.4 miles), Esher (1.7 miles)

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> Current user rating: 5.1/10 (rated by 28 users)
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> Local guide: Surrey pub guide
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other pubs nearby:

Albert Arms, Esher (0.6 miles), R Bar, Esher (0.7 miles), Bear, Esher (0.7 miles), Wheatsheaf on the Green, Esher (0.7 miles), Barley Mow, Hersham (0.8 miles) - see more nearby pubs

 

user reviews of the Prince of Wales, Esher

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 37 shown - see all reviews

This is now a chef & brewer place. Big pub with lots of room. Standard C&B fare, special offers on food lunchtimes Mon-Sat, food all OK but nothing really special. Doombar, Pride & TEA on, Doombar was fine, didn't try the others. Can't say why but I didn't really enjoy the place, it just didn't seem very welcoming.
alan_From_SAWW - 31 Dec 2011 16:59
I had lunch in the garden at the Prince of Wales pub today. I was very disappointed. The staff were unenthusiastic and untrained in bar skills or customer service.
We waited 25 minutes for 3 sandwiches on a quiet Monday lunchtime. When I complained, I was just looked at sullenly, told that there was no manager and if I rang nobody would answer the phone. A girl said she was in charge and on hearing my complaint said 'OK then' - no apology and certainly no gesture to put it right.
The food was awful - the deli sandwiches were exactly the same as the doorstep sandwich - two plain pieces of bread with an apology for a filling. My cat could make a better sandwich. The chips were overcooked and made up of the scrappings from the bottom of the fryer.
A terrible experience overall.
fabfunjen - 19 Jul 2010 21:53
Went with a party of 15 pre booked, our table was ready an hour after the booked time, it was a Sunday and very busy. Not a problem, we waited outside in the garden with a round of drinks. We all ordered starters which arrived 50 minutes after ordering, however, the food was amazing. All 15 people agreed with their choice and all plates were returned completely empty. The main courses arrived promptly after the starter plates were cleared and once again all the food was of excellent quality.
The service for drinks was incredibly slow, both for drinks served to the table and for drinks ordered at the bar, the staff not knowing about how to prepare or even what they stocked didn't help matters. At one stage the lady who took my order wandered off and performed several other tasks around the pub before returning to prepare my drinks while I was left standing waiting. Very strange.
nicktrow - 15 May 2010 20:56
OK, it was an Easter Sunday that I finally stopped my boycott of this pub (after 6 years).
I went today, and was lucky to get a table in this 2 month old refurbished Ikea. What a disappointment.
The staff were overworked and underpaid, but very helpful. I was near enough to the bar to get my own menu and order the drinks first.
The pub was full of 40 somethings with their kids and parents. No trouble there, just very loud.
The character of the old Prince of Wales has gone. The layout is still the same, and very nice for it. Unfortunately, it's been given a cheap whitewash, and looks as exciting as Ikea Croydon on a bad day. Where there were once a nice big party table, you now have a party bench!
The food is meat friendly. You have 1 option as a veggie, and it's a Black bomber cheddar risotto at 11.75! Where's the good veg in all that glue? Most unimaginative. Big profit margins.
I ordered the fish pie at 12.95. It was a small bowl of mash and carrots with some overcooked prawns, salmon and 1 piece of white fish. This was served with a separate bowl of soya beans. Thankfully, the beans had real mint on it.
The chef must have been drinking, as I only tasted salt. It was highly salted, but no other taste. I was so underwhelmed.
Did bring this up with the manager. He listened. Said 98% like our meals. I told him this 2% didn't. He was not tuned into helping our plight. In fact, he made it worse by giving us a bill, with other dinner's drinks added on. Paid and politely left. I will never returned. It was overpriced and over seasoned food. Not recommended.

thegardener - 5 Apr 2010 00:18
The place has now been completely refurbished and looks very welcoming inside, as well as much bigger!! Still a great wine selection. Food is pricey but very good quality. Brilliant place to go in the summer, and very friendly staff! The assistant manager is a particularly welcoming guy!
eshergirl - 25 Mar 2010 15:53

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