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Moon Under Water, Colindale

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user reviews of the Moon Under Water, Colindale

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

Does anyone care what name is on your glass - it's the drink quality that counts!?
randolf7 - 16 May 2018 17:03
we are not offered carlsberg glasses any more so are given ale glasses instead.I heard one customer being told by Sxx that if he didnt like the glass given he should elsewhere then she walked off.
macdonaldz - 16 May 2018 12:02
Any character this pub had has been killed off by the use of all the high tables and chairs in the front of the bar.Dont they cater for older people or shorter persons.This is a prime example of bad planning that has been in recent times.Someonewants to catch themselve on and get thier act together or get out.
macdonaldz - 7 Jan 2017 11:02
Welcome to a complete nightmare on Sunday afternoon 13th.A group of about20 louts singing and banging tables,Irish songs i think but none of them could sing.This lasted about an hour getting louder and louder.Where do these yobs come from and why weren't they told to calm down.I had to walk out. disgusting
beerbellyx - 14 Mar 2016 12:41
how many more people are going to be barred.the pub is getting on to being empty.
macdonaldz - 15 Jul 2015 12:45
I've been in on a Sunday here and contrary to the previous post I have always found the staff to be pleasant and hard working. Granted sometimes there is a wait with the food, but in fairness when there is nearly every table taken up with large groups I expect to wait longer than 10 minutes. IThey've just added pigs in blankets as standard to their roasts, which is excellent. Great value and very much a family friendly place to eat.
ClairoD - 22 Mar 2015 15:30
Last time in this pub for sunday lunch got served after 1 hour wait,going back today (after several months)complained after 1/2 an hour then got served our meal. It was not worth the wait.The service and food were terrible this pub deserves a 0 rating I only wish it was possible to give it a Minus rating.
Jixmix - 7 Dec 2014 18:10
10 posts now from mac - all moaning about the Colindale Moon. And giving advice!

If you hate the place so much, why bother going in?
croydonpeer - 10 Feb 2014 13:34
twele violent micks not allowed in the moon hooray! But where does this scum come from. Is there a local bog around here
macdonaldz - 10 Feb 2014 13:23
Bog standard Weatherspoons. Full of old Irish alcoholics sipping pints, Eastern Europeans on a bindge with the obligatory sprinkling of bevied up teens. Absolutely no reason to visit except for the real ale, only pub in Colindale that sells, or the price.
QueensParker - 6 Oct 2013 02:22
What have you done.It looks like an army canteen.how are children going to sit at the big chairs.The configuration of the chairs in the front constitutes a serious fire hazard. It also brings up a serious H and S fault in the overcrowding.
macdonaldz - 8 Sep 2013 13:53
100% in agreement with "macdonald"Bar these travellers and dont have a duty manager send a young untrained barman to do your dirty work.I was in the pub when he got his head cut open.by this nutter wielding a chair.It must be said that the barman was completely devoid of tact in his dealing with this mad mick but everyone in the bar could see it coming.Was the manager looking through rose coloured glasses.
kenn2 - 28 Dec 2012 10:34
Who was in charge yesterday.Someone sent a junior barperson to evict a noisy traveler,who should have been barred yesterday.The poor lad had his head cut open after being hit over the head with a chair.No ambulance,police called far too late.Surely these travelers should all be barred.Or the managers need educating.
macdonaldz - 28 Dec 2012 09:46
whats happened to the place,cobwebs everywhere and a spider outbreak.Maybe they are giving the cleaners a rest.The staff all seem to have cut themselves or gone without sleep for two weeks.Two dead bodies up in the rafters.The beer is still good and the prices very good Food looks good.One of the staff seems to have soom nasty gashes to his head.Who said anything about Halloween..Well done guys.
macdonaldz - 27 Oct 2012 12:30
its a wetherspoons, full of reg varneys, not good at all and the micks dont help matters neither
formworker123 - 20 Jun 2012 18:34
Another change of manager,seems alright,only problem is the new policy of one and a half centimetres of head in a tapered glass seems to beat goverment guidelines by about another 10 percent .Anyone else experienced the same
macdonaldz - 29 Apr 2012 10:41
Not impressed one bit by the staff although this is a chain so I suppose they are down there with the rest of 'em. Ale was ok but lay out and atmosphere left much to be desired. My experience is that it is a local place for the local wineos to get wineod!
stemginger - 16 Apr 2012 09:54
Returned to this pub after a long absence. Delighted with the new manager... she seems to be working her socks off everytime i see her. The staff seem friendlier.. more relaxed than under the old manager (i wonder why!).... and a popular duty manager has returned. The atmosphere has lightened and theres now a varied mix of customers enjoying the various cheap lager and ale and pubfare food. Still the same old problem with waiting to be served but generally speaking i think Colindale has it's old Local back.
Pucebeard - 19 Apr 2011 15:44
I last wrote about this pub in 2009. I have just spent Sunday evening 16/01/2011 in here, one uninterested male behind the bar (no customer skills). i watched a group of five customers order a meal four arrived at the same time when the other customer asked about his meal the female server shouted "its coming" it arrived 11 minutes later (the others had nearly finished their meal).What an advert for Wetherspoons, Tim Martin and according to the magazine i read Wetherspoons their exceptional customer service commitment.
Jixmix - 16 Jan 2011 19:11
bit concerned at the lack of beers available on tap recently.by the way if anybody wants a turkey for christmas there is one behind the bar we would like to get rid of.
boozeruser - 16 Dec 2010 13:06
After a long trip away down under I have returned. In dear old OZ we have a silly song called "The pub with no beer" Question ,how about "The pub with no optics" This must be a FIRST,no branded optics in sight only a very bare bar.Please inform me is this Wetherspoons new policy,surely a road to ruin. Apart from a very bare bar very nice staff warm place and good food. Try the Xmas dinner really great value and a drink too.
beerbellyx - 11 Dec 2010 09:35
much better of late good staff and food still acceptable for the money. My only comment is that the pub seems to be highly understaffed on a Sunday .
macdonaldz - 8 Nov 2010 13:20
I've been to this pub a few times and it's much better than it gets credit for on here. It used to be a hole a couple of years back, but the current staff seem to have picked it up a bit.

The doors seem to have been fixed - no more dreadful banging and, whilst I'm yet to see the actual manager, I've seen "duty managers" around plenty of times, often taking out plates and collecting glasses making them easily accessible if you need help. The staff are friendly enough, even though English is clearly not a first language for many (on my last visit, there was an English guy behind the bar and two Polish girls, including the duty manager) but they try well enough. It was pretty quiet at the time, but there was no wait and a wide range of drinks, as expected of a Wetherspoon's pub. I wasserved by the English guy and he was friendly and knew plenty about the history of the pub - something I always find impressive.

Food is alright - you get what you pay for, really. It's generally warm and filling and for the prices they charge you can't really fault it.

Clientele seems to be mostly regulars at the front - old men, some of whom were rather rude to other customers and staff alike (couple of dirty old pervert types hitting on one of the female staff members), but generally they leave you alone. Despite having a lot of regulars, it's not a "regulars pub".

A bit lacking in soul, but that seems to be common to a lot of Wetherspoon pubs.
RMA1987 - 6 Mar 2010 10:05
hellooooooo
nandos - 3 Nov 2009 12:10
Returned to England after a peaceful trip abroad so I decided to visit the Moon
Familier faces but less of them .Have they had a clearout?. But another familier
thing is the constant banging of the main doors,closers not working,Maybe it is company policy to keep this annoyance so that the staff seem more efficient with less customers,all the others have walked out over the noise of the doors.
On a good note the beer is of good quality and the prices very competative.
macdonaldz - 12 Sep 2009 07:50
Please help, sometimes i question my sanity, I keep returning to my local pub and i don't know why?. The last time i came i ordered a bottle of Chardonnay and a pint of Ale to be told neither were available ..... Is this a pub or still Woolworths ????? At least if was still Woolworths, the staff would be trained in customer service and help with my order instead of a blank look. For any newcomers the lack of service, knowledge and waiting times are generally atrocious.On Wednesday Quiz night more customers in the pub, more waiting time less service, the same uninterested staff,again more profit for Wetherspoons no money for charity.How does this PUB equate to Wetherspoons customers service statement?


Jixmix - 2 Aug 2009 21:02
Word is around that there are changes in the air,but nobody wants them customers and staff. The place is quite pleasant at the moment only broken by the crashing sound of the doors closing.The door closers seemed to have packed up completely,consequently "bang""bang""bang.Please could somebody do something.The onset of deafness is not something that I relish.All the best to the staff,we could not ask for better.
macdonaldz - 21 Jul 2009 13:12
thank for keeping us in good affordable beer and food in hard times
mouldy - 17 Feb 2009 16:46
Tried the pub last Sunday"My God"arrived at 1230 in the afternoon and it took me12 minutes to get served,I almost gave up.Then it was a task to find a table that was not stacked up with empty glasses.I put my Sunday Telegraph down on the table then picked it up and the back page stuck to the table. What the heck do they use to clean the tables with-glue? A truly nasty experience. On the plus side the beer is good and also cheap.I would love to use the pub on a more regular basis but until the management improves I cannot see it.Sorry
macdonaldz - 5 Oct 2008 10:34
hi every body your doing a great job
tony2 - 23 Sep 2008 12:27
After a short time away I decided to pay a visit to this pub on thursday.The beer is pretty good plenty real ales but for a Wetherspoon pub the mens toilet was disgusting.After sloshing through running water on the floor,using overflowing urinals it was not a pleasant sight.There were a lot less customers than before although talking to some they put it all down to the no show manager. I find that hard to believe.I will try again another day
macdonaldz - 20 Jul 2008 10:21
booo the tokens have finished
mouldy - 16 Jun 2008 09:52
The waiting time at the bar to get served is getting longer.The food portions for meals are getting smaller.The manageress is never around and neither will i be in future.I am off to the nearest Harvester for good food, good service and a visible managment.
Jixmix - 4 May 2008 11:53
exelent beer fest again this year .anyone got comment on the plum beer.the staff are nice and helpful in this pub even under pressure.Ive noticed more people are comming to the moon under water for this reason . even from other weatherspoons
mouldy - 3 Apr 2008 11:14
The pub seems to be getting busier but still cheaper than the local rivals .A very busy mothering sunday.I dought if you could have fitted more diners into the pub.Not so busy during the day on paddys day but plenty of goodies on offer.Thanks Tracey and the staff for making my visits pleasurable. I have also been on Wetherspoons main site voicing my appreciation.
kenn2 - 23 Mar 2008 11:18
great paddys night
tony2 - 18 Mar 2008 12:08
keep up the good work your all doing a great job tracy mat henry preace mika
tony2 - 18 Feb 2008 09:59
dear monkey. How can you blame any person personaly for your suggested demise of the pub.Have you asked the manager about witherspoons policy on running the pub. This tuesday 12th feb you can ask all the questions you want at 6.30pm at the meeting.Are you brave enough?Please do not be personal on this site.
kenn2 - 11 Feb 2008 19:10
Its a shame there is such great staff there because the "manageress" (I use that term lightly) is ruining it for them. I've stopped going in there for a drink since I heard they've lost yet another good member to another pub (what happened to David? Nicola? Caroline?) Is this company going to keep putting horrible managers in there? I've lost a decent local. Guess I'll have to try Cricklewood now!!
MonKey_77 - 9 Feb 2008 22:18
Thursday night just before Christmas and the Duty Manager looks bored, he also has dirty hair and his shirt is hanging out like a small schoolboy's, but then he is the only staff on at 9.30pm, but thats ok because the pub is 2/3 empty. The only noise a group of drunk teenagers,one of whom has a new job, as we now all know.The Manager? well she hasnt been seen since she met Tim Martin.
dandj - 21 Dec 2007 00:25
A very nice refit but it seems to have stopped at the bar, Look behind and tou will see by the ice machine the most disgusting piece of lack of flooring I have ever seen in any pub. It must be an H&S matter.Thanks to the staff for trying to give good service despite the lack of good managsment. Ilike my John Smiths but It was unobtainable on Saterday at 12am because they had run out of gas. Surely a canister could have been borrowed from one of the many Wetherspoon pubs in the area. Inoticed three people walk out including me makes four.Please can we make the pub as it used to be.
beerbelly1 - 9 Dec 2007 12:55
comming up for more abbot reserve supurb
mouldy - 26 Nov 2007 14:04
why cant this pub run perfectly? i havent been in for 3 months, i had enough of bad service. it goes from good to bad, good to bad. the last lady incharge of this moons had something really good going on here, then she let it slip, the new management well? the sour faced larger lady is still there, what a pleasure she is! I can honestly say that this time i will not be back, and a letter to your office has been sent, we will be getting the bus to Kingsbury where the service is 100 times better.
pea_27 - 21 Nov 2007 14:14
I used the pub on the seventeenth birthday an afternoon visit good beer and dirt cheap pity they only started putting out the advert flyers late in the afternoon. The pub was almost empty.I hope it livens up later on.
beerbelly1 - 18 Nov 2007 11:28
hi mouldy & beerbelly i see your still moaning the pub is like a graveyard but when tom jones walks in the place livens up keep on sings tom we love you xxx
anonymous - 6 Nov 2007 11:02
great beer fest but 44 is the best
anonymous - 5 Nov 2007 17:12
I've just started going back in after swearing never to darken the door again! I think the new manager is great, at least she's interested in what the customer wants, and the real ale is much better, I enjoy a good pint of ale and let's face it theres not many pubs about that you can get a decent pint in these days. My wife and I enjoy the steak night, great value, and recently much better quality. Hats off to the new manager, brave lady but seems to be doing the business. Keep up the good work and you'll be seeing me and my wife more often. Good Luck to you.
army - 25 Oct 2007 22:31
some very nice real ales today my favorite was somethihg like collie dog very strong .thats why i can;t rember the name or tipe i mean type poperly i mean properly regards mouldy jim
tony2 - 25 Oct 2007 20:55
how is everyone have not been in for a while
anonymous - 25 Oct 2007 12:53
matt your doing a great job keep it up i hope the manger stays on holidays for good
anonymous - 23 Oct 2007 10:33
i like to know who wrote the news letter
anonymous - 23 Oct 2007 10:31
good real ales pitty about the newsletter thet extols the present manager who to me seems pretty workshy.There is a relief manager in at the present whom actually seems to enjoy serving and helping staff and customers.
beerbelly1 - 22 Oct 2007 16:20
where have all the nice staff gone from the pub.
anonymous - 24 Sep 2007 11:47
this place has gone to pot since claire left
anonymous - 24 Sep 2007 11:43
nice one mick its great to see the pub livly again mat is doing a great job too
tony2 - 8 May 2007 12:46
a big thank you to claire nicola dave and all staff for brilliant service for my late brothers send offfrom all codd family
coddmick - 1 May 2007 10:18
i would like to thank all the staff for everything they did for the send off of dennis codd well done everyone
anonymous - 23 Apr 2007 11:24
nicola what a great job you done on st paddys day first class great stew thank your mum for me keep it up nicola love from the lads xxxxxxxxx
tony2 - 4 Apr 2007 11:21
liked the food untill i saw how they make it. u no there is a reason why its so cheap and its called the microwave hahahaha.
RODGE - 13 Jan 2007 23:55
not a bad place,i seen worse
london525 - 29 Dec 2006 16:36
Good charity night at the moons last night. Nice to see the community pulling together. The karaoke was very good indeed. nice locals pub.
anonymous - 21 Dec 2006 21:36
An atrocious pub. Was in here a few months ago on a Friday evening and the place was full of hood rats and chavs all tracksuited up.

JimBob - you think this is a good local? poor you!
HLC - 8 Dec 2006 20:15
We've got a couple of Wetherspoons in York. I like them. But really all I want to know is has anyone ever seen David Mitchell in 'The Moon Under Water'? Strange question, I know, but hey!
anonymous - 21 Oct 2006 21:52
New to the area, and thankfully found a pub that wasn't scary-looking or a dive. Only been in there Thursdays, and Wednesdays for the quiz, nice array of beers and decent busy atmosphere. Quiet non-smoking area at the back is dimly lit for a relaxing meal (curry club!), quiz has ranged from near possible for us 20-somethings, to pretty competitive, all for a pound.

cheers, found my local :-)
JimbobJoylove - 9 Oct 2006 17:08
One of the better Wetherspoons i've visited.
MAD_MAX - 17 Jul 2006 20:42
well done claire you have turned the pub into one of the best in north west london the staff are happier and eager to please sunday night music a bonus keep up the good work ps shevanne doing good job while your on holiday
coddmick - 27 Jun 2006 11:03
i had a great weekend thanks guys&girls 5 star treatment xxxx
anonymous - 26 Jun 2006 11:50
This pub has much improved recently since the introduction of live music on a sunday night. I know this is not a typical Wetherspoon thing to do but it appears to be working very well here. The atmosphere has improved both amongst the customers and staff and appears to have deterred some customers that otherwise used to put me off going. Well done to the team there.
Sunnie - 22 Jun 2006 01:11
hi i like this place good clean fun
anonymous - 20 Jun 2006 08:58
Hi, some strange postings here....I visited this pub recently and was really pleased with the quality and price of the food.... simply fab. The staff are friendly, the pub clean and tidy and a really nice atmosphere. I real gem of a pub with genuine warmth and charm.It has probably one of the best product ranges I have seen with several good trad ales, decent wines and great bottled beers from around the globe, not to mention a genuinely good range of spirits with some you really wouldn't expect to see....well done I will be back!
Nicecall - 18 Jun 2006 13:21
Thank you for your comments Tony and Mick.
Tony you say about me being un helpfull, to you maybe! so if your attitude changes to myself and obviously my staff (who really dont like serving you by the way!) then possibly i will be more helpfull to yourself in the future. Kind Regards Claire.. x
pea_27 - 17 Jun 2006 11:26
the food is bad service crap manageress is unhelpful
tony2ire - 16 Jun 2006 10:49
cheap beer food used to be good but not so good lately under new management staff could be more helpful
coddmick - 14 Jun 2006 20:03
Excellent live band on Sunday night! Apparent new management, well done best night out in colindle in 10 years.
anonymous - 2 May 2006 13:13
I don't understand why this pub has such a high rating compared to some other wetherspoons I visit regularly that are FAR FAR better. This place is an absolute dump! Service slow and rude.. overall the pub is an a very bad state of repair.. mould growing on the glass skylight on the roof.. floors, bar, tables, chairs all very dirty and covered in fag burns. Toilets were absolutely rancid and of course in the only stall the door is hanging off it's hinges with no lock.. Wasn't brave enough to sample the food here..
Larry_ - 21 Jun 2005 14:54
Dan, For ale nearby try the Chandos in Colindale Avenue. Its about a 5 minute walk from here on the way to the Tube Station. Or The Red Lion, 5 minutes in the other direction. Although I see its been almost a year since your post so you've probably found somewhere by now or died of thirst.
Wendy_UK - 14 May 2005 12:36
it's a wetherspoons, but it is absolutely the only place anywhere in these parts to get ale . if there is any where else in colindale, west hendon, burnt oak-type area, do tell .
dan - 27 May 2004 16:55

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