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Six Bells, Shinfield

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user reviews of the Six Bells, Shinfield

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

Very poor customer service, I have never been treated so badly as a customer in my life!! The staff are very rude, the manager is even worse, I was discriminated and felt very threatened by the staffs behaviour. Will NEVER be going back and will be telling my family and friends not to bother going there either, I have been left so shocked by the way I was treated ON MOTHERS day with my family that I have decided to take legal actions as I believe the staff discriminated me and my family! It's a shame this pub was lovely a few years back but sadly the staff have changed and the manager is very rude!! If you want a nice lovely meal I strongly suggest NOT going there!!
Paul2014 - 30 Mar 2014 21:46
Me and my partner visited this place for a Sunday lunch. We ordered a starter and a main, that arrived together, so they took the mains back, and when they were served to us later, they were clearly left on the side to congeal and go cold. We were then told that the meals would be redone, but in fact, they were just reheated, and slopped onto another plate. Even then, the meal was barely edible- safe to say, we just left. Absolutely horrendous, I used to frequent here as a child, I will never go back. Utterly disappointed.
Bethlake93 - 4 Aug 2013 18:48
Fantastic place. Clean and fresh inside, plenty for the children to do outside. Possibly the best welcome we have received from any pub for quite some time, nothing was too much trouble. The young lady behind the bar is on the ball, very professional and knows how to keep customers happy. The little ones get crayons and fun books, and balloons. The beer is good (nice crisp pint of IPA). The food is probably how pub food should be - very reasonably priced, not trying to be too clever, and satisfies the whole family. I found myself not wanting to score this place too high so that it doesn't become too popular! A lot of pub owners in the area could do with visiting this place to how it is done.
Pub_Pilgrim - 6 Sep 2010 16:52
This pub has been my local since 1996 it has over the last few years seen some changes at the hands of a landlord whos heart was no longer in hospitality however the pub has had a refit and there is a new manageress who with all odds stacked against her is doing her best to restore faith and patrons to this lovely family pub I have now had a few lovely meals here since the new manageress arrived and they have accommodated my daughters gluten intolerance with very little effort I can highly recommend a visit although please be prepared to wait on occasion for food as it now gets busy with regulars retesting the waters ...
Gypsy72 - 10 Aug 2010 01:13
Just thought I would warn anyone thinking of going here- please don't the lovely manageress has gone and in her place is a rude arrogant scottish man who doesn't care a jot about the place. Staff are stomping about the place, plates slammed in front of you. Curt service at the bar- unless you get served by the young lady. Food was ok but
diva101 - 2 Mar 2010 18:32
Got to be said: What an improvement!!!! Have not visited this pub for nearly two years and it has changed for the better. Tha mangeress is friendly and welcoming (not like the last couple), food is lovely even if it is 'pub grub', beer is good quailty although they only serve one draught beer- Abbot, I noticed that they have still managed to be cask marked. My kids loved it, play area was clean and tidy, drawing packs given out for free, even balloons were decorating the outside. The manageress even let my kids take some balloons home.
Would recommend this to anyone with a family!!!
diva101 - 29 Jul 2009 00:57
A little tucked out of the way from Shinfield centre, this is basically a Hungry Horse formatted Greene King pub. Three handpulls dispensing one(!) beer (Abbot) which was decent.

Fairly busy for a Saturday afternoon, with some regular punters mixed in with the deep-fried diners who were more than happy to bellow out the Divine Comedy's National Express for some unfathomable reason.

Quiz machine wants to pay. TV looked like it's permanently on sports, probably horse racing.

Certainly not one to go make any effort for but not so bad if you find yourself there for a bit. It's certainly better than the Royal Oak.
Quinno - 13 Oct 2008 20:49
Good cheap food, excellent in the summer, with a nice garden. A family pub (plenty of children) lacks atmosphere
Ianatheling - 3 Aug 2008 01:45
Hungry Horse restaurant with poor service, poor beer & short measure
ckhinton - 14 May 2008 09:38

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