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Hillside Inn, Crawley

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user reviews of the Hillside Inn, Crawley

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

Busy food pub - think its a vintage. Met by a server at the door.

Tribute and one other real ale.

Food average for the slightly expensive price.

Good service.
Mappiman - 22 Oct 2019 16:09
Do NOT go here if you have a young family. Tried to go here for food one Saturday evening (5pm-ish), asked if they had a high chair - was told that they only had one booster seat and it was already in use. Walked out and went elsewhere.
palace_mason - 20 Mar 2012 13:33
Nice food, service & atmosphere. A real shame that this is yet another pub masquerading as a free house but clearly it's not. No local ales on the bar. A rather bland selection from thier tied list.
creepycrawley - 20 Feb 2011 20:32
Hillside has always been hit n miss with both food n service. It's either brilliant or appaling... No happy medium. For pub food, the prices are fairly high, but portions are a bit stingy...beer battered mushrooms... 4... With small pot of garlic mayo, bulked out with lettuce... And at just under a fiver per portion is NOT good value...! They do do some good meal deals, which helps!

All in all it's reasonable... But like SO many pubs in this part of Crawley they can't handle busy times!
Hongkongboy - 5 Nov 2010 10:20
This is definitely more restaurant than pub. I have eaten here several times becuase it is reasonable food at a reasonable price, but I live nearby and I wouldnt travel far for it. It is part of a chain, I've seen the same menu elsewhere, and a lot of the food comes from the microwave. I've also had issues with some of the cutlery being none to clean, but having said that the food is ok, the beer is ok, the staff are friendly, and its got a nice cosy interior.
happy_wanderer - 4 Oct 2010 13:55
Certainly a food orientated pub with a 'chain' feel to it. That said, we stood at the bar for a few pints and enjoyed the friendly atmosphere. The Harveys good without being great but all I all it was pretty reasonable
gdm - 24 Jan 2010 19:58
this is one our favourites - great value food, good selection of beer and a warm friendly atmosphere
trevorvandermerwe - 12 Dec 2008 14:08
Terrible, terrible pub. Poor service, even poorer beer and the food is nothing to write home about. I remember this place back in the early nineties when it was a decent place. Shows what it is happening to the great British pub these days..... please bury this place. RIP
exiledsaint - 7 Nov 2008 21:30
Have to agree with the 2 previous comments - this pub has gone seriously downhill, and after tonight's visit I doubt I'll go back. Complete lack of interest from the bar staff (too busy chatting with their mates), not informed there was a delay on food, and when it eventually did turn up it - well I've had better food in Wetherspoons. Cold sausage and mash, and a below average fish and chips. You'd hope the kitchen staff could use the microwave properly. Very disappointing from what used to be one of the better food pubs in Crawley.
palace_mason - 2 Oct 2008 22:01
Only worth going to if you think you are posh and don't know the difference. As much personality as Jordan while she is asleep or should that be when she is awake writing her latest novel....
exiledsaint - 25 Sep 2008 06:24
I used to visit this pub regularly but after the performance we had on fathers day I will never be returning. It was one disaster after another. Firstly the waitress did not the lagers on sale at the bar. She then continued to bring each drink over individually without a tray and nearly knocked them evrywhere! We ordered three pints and each one came as a half. Two of our party decided to stick with the half and the other member asked for a pint. This was then bought over in a soft drinks glass the size bigger than a half and smaller than a pint. We just let it go. The food arrived and the veg was cold on all 5 dinners that we ordered. Yet again we did not say anything as it was fathers day and we didn't want to create an atmosphere!! When we asked for the bill I mentioned to the waitress that the pint glass was not an actual pint. She went away and came back with a message from the person in charge saying that we have to pay for it as it was only just shy of a pint!! The man in charge then came over with the extra lager in another glass and said you may as well have it, you've paid for it! We found this very insulting as we had already let so much go that we could have complained about. It was absolutley disgusting service from start to finish!!!
toffeln - 17 Jun 2008 13:59
i've never had a problem with this pub. be it waiting for meal or the meal itself. it can sometimes be a bit busy, but its been fine in the end.

food is alway good and staff friendly. i love this pub. heh!
msdoom - 14 Apr 2008 10:55
I have been to this place four times in the last six months . Overall the service at the bar is fair to poor . Patience is a virtue for customers here .

It is a venue with a feel of an upmarket Harvester .

First time I was there , ordered food (Two dishes), what turned up was not even close to what I ordered but I chose to eat to so as not to ruin the evening.

On my last visit I ordered a pint of Broadside and without any degree of expertise I could see this was not the beer coming out of the pump , it was the wrong colour . A quick taste test confirmed that they had their pipes mixed up . None of the bar staff had the seniority or the knowhow to deal with the situation , even the fact that I was paying for the most expensive beer and being served a cheaper one ....

This area has a shortage of decent pubs and The Hillside is popular due to no real local competition .

Not unpleasant but nothing to write home about...
ThirstyMing - 27 Mar 2008 12:28
about as good as crawley can offer, good food service greatly improved now it is table service please keep it this way.wine fine if a little overpriced always a real ale on draught staff fine and pub very clean,go early on a sunday as alot of the menu is often soldout
ggm2109 - 2 Mar 2008 23:22
I find the oak beams particularly arousing.
ken_barlow - 26 Feb 2008 19:47
Used to like the place but wont go back because of badly trained, ill-mannered and arrogant bar staff.
notlam - 7 Jan 2008 15:24
Dear Anonymous,
Mitchells & Butlers ARE Bass... just a new name for the old company.
robhealy - 8 Oct 2007 15:41
Another good Bass pub taken over by Mitchells & Butler and had its character destroyed. Food not brilliant. Okay if you like ding ding meals!!
anonymous - 31 Aug 2007 21:55
The place is Run by spotty Students who dont give a Toss about Customer Srvice.
anonymous - 30 May 2007 14:29
Great pub, nice beer garden, good beers (Taylors Landlord and Bomber). food excellent. Best pub in Crawley
JohnTheBeerMonster - 25 May 2007 13:18
absolutely wonderful!
friendly staff, lovely surroundings, even if you can't get a phone signal there! shame the seasoning on the chips was changed. but overall really nice pub.
spaceships - 17 Jan 2007 19:11
I took my father to this pub for a meal at 6pm on Saturday. The service was excellent if not a little too enthusiastic especially as it got busy half way through out meal. The food was also faultless and desserts to die for!! Prices are very reasonable, there was good feel to the pub and has greatly improved since my first visit back in the summer after an England game when the staff seemed rather distracted... hmmm... I would definatly go again!
keiragascoigne - 21 Nov 2006 14:21
July 2006. None of the handpumps work. - No real ale. Bartender assured me there was no difference between handpumped beer & the horrible keg stuff. He then admitted he never drinks beer.
Food OK - just.
This is not a pub, just a cafe that sells alcohol that can be handled by supercilious staff who have no knowledge or interest in beer!
PintOfBestPlease - 10 Jul 2006 22:14
Food is ok.
Staff very rarely seen..
Ant - 6 Mar 2005 09:05
One of the better Crawley pubs.
Has a traditional feel.
Good food and plenty of outside seating.
The same chain as The Six Bells in Horley.
Dennis - 11 Jul 2004 12:13

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